We offer FREE WORLDWIDE SHIPPING on orders over US $50 (before any coupons are applied).
For smaller orders, a flat shipping rate of US $10 applies.
Please allow at least 20 working days for your product to arrive after dispatch as shipping times can be delayed due to factors beyond our control. If you have questions about your order please contact customer support and we'll be glad to take a look for you
Our return policy is designed to be simple and worry-free: If you’re not 100% satisfied with your purchase, you can return it within 30 days of delivery as long as it hasn't been used and is in the same condition it was received in (shipping excluded). If you would like to request a return or replacement, please contact customer support with your order number. Please allow 72 hours for a response.
Your return will usually be processed within 2 weeks and we’ll send you a Return Notification email to notify you once the return has been completed.
Please allow 1-3 business days for refunds to be received to the original form of payment once the return has been processed.
If you’ve been eyeing our Two Tier Cat Tower but have not yet made a purchase, it’s your lucky day! This cat tower provides loads of fun for cats of all ages – see them climb, pounce and hide on this cat tower.